Our mission

Our mission: high-performance people operations.

We connect every team’s people to its performance, so you can see how your people drive your results, and act on it.

About us

Our story

Paddl started out helping people build skills for work. Running Ignite Hospo, an innovation programme for hospitality, showed us what hotels were up against: training, compliance and people records spread across too many systems, and managers losing hours to admin instead of leading their teams.

So we rebuilt Paddl for hotels, working side by side with hotel teams. It is now the People and Performance Operating System (PPOS). It connects the tools a property already runs, automates the admin between them, and links people data to the results that matter, from guest reviews to revenue.

Paddl started out helping people build skills for work. Running Ignite Hospo, an innovation programme for hospitality, showed us what hotels were up against: training, compliance and people records spread across too many systems, and managers losing hours to admin instead of leading their teams.

So we rebuilt Paddl for hotels, working side by side with hotel teams. It is now the People and Performance Operating System (PPOS). It connects the tools a property already runs, automates the admin between them, and links people data to the results that matter, from guest reviews to revenue.

PPOS

People and Performance Operating System

Founded by:

Dominique Fisher AM and John Collins

Built for:

Hotels and their teams

Based in:

Australian flag

Melbourne, AUS

Trusted by performance focused operators

  • Accor logo
  • Pullman logo
  • Mercure logo
  • ibis logo
  • Trilogy Hotels logo
  • Salter Brothers logo

Milestones

LEGACY

Where we began

Skills for work and innovation

2024

Where hotels came in

Ignite Hospo, where our hotel insights began

2025

Built with hotels

A co-build with hotels and operators

2026

Today

Paddl launches as the PPOS

The team

Dominique Fisher AM, CEO of Paddl

Dominique Fisher AM

Dominique Fisher AM, CEO of Paddl

Dominique Fisher AM

Dominique Fisher AM, CEO of Paddl

Dominique Fisher AM

John Collins, CPO of Paddl

John Collins

John Collins, CPO of Paddl

John Collins

John Collins, CPO of Paddl

John Collins

Luke Shillabeer, CTO of Paddl

Luke Shillabeer

Luke Shillabeer, CTO of Paddl

Luke Shillabeer

Luke Shillabeer, CTO of Paddl

Luke Shillabeer

Bastien Goepfert, Senior Software Engineer at Paddl

Bastien Goepfert

Bastien Goepfert, Senior Software Engineer at Paddl

Bastien Goepfert

Bastien Goepfert, Senior Software Engineer at Paddl

Bastien Goepfert

Unlock high performance, every shift.

People make hospitality. Paddl unlocks their best work.

Team member viewing reports in the Paddl Admin App on a laptop in a hotel lobby
Paddl

The People and Performance Operating System for hotels. Great stays start with great teams.

Australian flag

Made with love in Melbourne, AUS

System status

STATUS

© Paddl Co. 2026

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