High volume document sorting, preparation and scanning.

Decipha

Operations - Team Member

Attention to detail

Business Process Outsourcing (BPO)

Casual Work - Operations - Team Member

Prepare session plans and run peer-assisted study groups for university students.

University of South Australia

Peer Assisted Study Session (PASS) Leader

Bachelor of Information Technology (Software Development)

•	Processed new starter documentation, timesheets and leave for government agencies using CHRIS21.
•	Sorting, filing and box archiving of paper-based payroll documentation.

Shared Services SA

Payroll Officer

•	Worked with adults experiencing mental illness.
•	Provided individualised support with activities of daily living.

Skylight Mental Health

Support Worker

•	Provided hardware/software troubleshooting over phone, Skype and email.
•	Communicated and collaborated with Westpac staff to clarify, prioritise and escalate issues to the appropriate teams within the business.

Westpac

IT Service Desk Operator

Lifeline Australia

Statement of Attainment in Telephone Crisis Counselling

Cumberland

Bachelor of Applied Sciences (Occupational Therapy)

University of Sydney

Penrith

Penrith Academically Selective High School 

English

Mathematics

Physics

Chemistry

Jona Tseng / Casual Work - Operations - Team Member

Operations - Team Member

Decipha

Progress

Skills