Commission on Excellence and Innovation in Health

National Innovation Games - Surfacing Healthcare Solutions

Prepare session plans and run peer-assisted study groups for university students.

University of South Australia

Peer Assisted Study Session (PASS) Leader

High volume document sorting, preparation and scanning.

Decipha

Operations - Team Member

Bachelor of Information Technology (Software Development)

•	Processed new starter documentation, timesheets and leave for government agencies using CHRIS21.
•	Sorting, filing and box archiving of paper-based payroll documentation.

Shared Services SA

Payroll Officer

•	Worked with adults experiencing mental illness.
•	Provided individualised support with activities of daily living.

Skylight Mental Health

Support Worker

•	Provided hardware/software troubleshooting over phone, Skype and email.
•	Communicated and collaborated with Westpac staff to clarify, prioritise and escalate issues to the appropriate teams within the business.

Westpac

IT Service Desk Operator

Lifeline Australia

Statement of Attainment in Telephone Crisis Counselling

Cumberland

Bachelor of Applied Sciences (Occupational Therapy)

University of Sydney

Penrith

Penrith Academically Selective High School 

English

Mathematics

Physics

Chemistry

Problem solving

Teamwork

Attention to detail

Clinical reasoning

Goal-setting

Intervention planning and evaluation

Open-mindedness

Working with people from culturally and linguistically diverse backgrounds

Working with people experiencing disability

Programming

System analysis

Project management

Web development

Design thinking

Interface design,  interaction and experience

Data structures

Database design and implementation

Networking

Scientific Method

Analytical thinking and problem solving

Mathematical theory and application

Essay writing

Creative writing

Group session planning and facilitation

Learning strategies and techniques

Business Process Outsourcing (BPO)

Records management

General Office Administration

HR/Payroll

Level 1 technical support

Customer service

Building relationships with clients

Active listening

Crisis counsellling

Risk assessment

Design Thinking

Problem Solving

Online Collaboration

Jona Tseng Profile

Jona Tseng

Adelaide SA, AU

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