RSA Provide Responsible Service of Alcohol

Sarina Russo

Responsible Service of Alcohol

Course - RSA Provide Responsible Service of Alcohol

One of the busiest locations for Hoyts (which further developed my skills in a fast paced environment that was heavily customer service oriented)

Customer Service: Ticket sales, as well as food and beverage sales (including alcohol), use of POS system, eftpos and cash handling and managing customer enquiries.

Food preparation (popcorn, hot food, post-mix drink machine, served alcohol); stock con

Hoyts Cinema

Team Member 

Customer Service and food preparation at leading CBD burger restaurant 

Use of POS system; cash handling and eftpos; taking phone orders/processing UberEats orders

Food preparation; stock control and cleaning

Developed ability to work in a team 


Grill'd Burgers

All Rounder Staff Member

I am a third year university student studying communications and international studies and I am looking for casual/part-time work. I enjoy customer-facing roles and I have 5+ years experience with customer service. I am confident and hardworking and I love to get the job done with a positive and can-do attitude.

Sydney (Haymarket)

Bachelor of Communications (Social & Political Sciences) Bachelor of Arts (international Studies)

University of Technology, Sydney

Sales assistant at busy retail store in multiple locations around Sydney

Customer Service

Arranged and fixed clothing displays 

Use of POS system, cash handling and eftpos (processing refunds, exchanges & lay-by)

Basic cleaning duties

Stocktake



City Beach

Retail Assistant

Customer Service — Took orders using the POS system in person and over the phone. Handled customer enquiries 

Food preparation and cleaning duties


Isla Cornish Brown / Course - RSA Provide Responsible Service of Alcohol

RSA Provide Responsible Service of Alcohol

Sarina Russo

Progress

Skills