Attending inbound calls and dealing with United Airline's customer reservation's queries 

IBM Daksh Global Process Service

Customer Care Executive

Communication

Culture

Persuasion 

Engagement

Fulltime - Customer Care Executive

Bhopal

Bachelor of Arts (Mass Communication)

Makhanlal Chaturvedi University, Bhopal, India 

Wollongong

Master of Business

University of Wollongong (UOW)

•	Coordinating, gathering, analyzing and managing information for various projects
•	Monitoring the quality of the information and content to ensure the required standards for various projects 

O.P. Jindal Global University, Sonipat, India

Project Assistant and Junior Manager 

•	Worked with Reckitt Benckiser India, RED FM, Mars International India, and Volvo Cars India
•	Launched a book ‘In and Out of Theaters’ 
•	Managed the relationship with the various client by creating and executing the media and public relations campaigns   
•	Developed and maintained media relation for clients by pitching new stories  


IntegralPR Services Pvt. Ltd.

Public Relations Executive 

amit / Fulltime - Customer Care Executive

Customer Care Executive

IBM Daksh Global Process Service

Progress

Skills