• Corresponded with schools and delivered quality customer service and client support 
• Processed invoices data and recorded payments 

States' School Relief

Accounts and Data Entry Assistant

Data Entry

Microsoft Office

Administraion

MYOB

Communication

Casual Work - Accounts and Data Entry Assistant

National Innovation Games - Optimising Essential Services

Mental Health First Aid Australia

Certificate of Accreditation - Standard Mental Health First Aider

Motivated and creative Communication student currently achieving a distinction average.  Excellent written/verbal communication and media skills evidenced through the contributions to tasks within fast-paced environment. Proven ability to communicate effectively and build relationships with internal and external stakeholders. Experienced in identifying customer needs and working well within a team to meet expectations. Seeking an opportunity within the media and communication industry to empower individuals, with a desire to work in a challenging environment to inspires innovation and creativity. 

Career goal is to become a professional communicator, with the longer-term aspiration of moving into large-scale project management. 
 
Languages: English (fluent), Cantonese (native), Mandarin (fluent)

- Assisted in planning, coordinating, and co-hosting over forty online events with industry guests via various platforms such as Facebook, Instagram, Twitter and Zoom
- Executed social media strategies & managed social media channels including LinkedIn, Instagram, Twitter and Facebook via Content Management Systems
- Managed the program and a team of 15 volunteers using Trello, AirTable, Slack

Student Comms Chat

Director of Promotion, Engagement and Community Management

- Initiated and executed social media campaigns including Giveaways, Instagram takeover and a thirty-day Instagram Story Challenge
- Collaborated in podcast producing
- Developed content, such as graphics, videos, Reels, and copies
- Assisted in developing EDM
- Set up and managed the Instagram & Facebook Shop by Facebook Business Suite
- Facilitated a full-day workshop for 120 teen girls

The Big Sister Experience

Communication and Social Media Intern

Burwood

Master of Communication

Deakin Univesity

• Curate contents about Public Relations, Communication and Digital Media for students and enthusiasts of Communication
• Create digital media content such as graphics, posts and logos for social media platforms
• Coordinate and co-host online networking events, such as Tweet chats and Live streaming interviews with professionals in the industry

Volunteer Organising Committee

Graduate Diploma in Communications

- Engaged in community networking events to connect with service providers, support coordinators, case managers and carers
- Presented in a two-hour introductory workshop of National Disability Insurance Scheme (NDIS)
- Provided administrative support to Linkage Coordinators and Local Area Cooridinators
- Researched and developed a database of potential service providers in nearby areas


Yan Yin Kwan / Casual Work - Accounts and Data Entry Assistant

Accounts and Data Entry Assistant

States' School Relief

Progress

Skills