Victorian Commission for Gambling and Liquor Regulation

Responsible Serving of Alcohol

Basic Hospitality Service Skills (table service, wine studies, coffee studies, RSA)

Customer Service Skills

Multi-task & Handle High-volume Workloads

Communication, conflict resolution, customer care services, management, identify human behaviors, detect insecurities, detailing will contractors 

Certificate - Responsible Serving of Alcohol

Melbourne - Burwood Campus

Master of Business Administration (International) - HRM

Deakin Univesity

•	Assisted customers with product information and checkout process.
•	Assisted with the daily stacking of products.
•	Provided the needful services at the billing counter at the peak times.
•	When in need provided services at the cafe as a waitress/kitchen hand.

Bombay Grocery and Cafe, Melbourne

In-store Member

A focused and a hardworking final year Grad student with strong communication and teamwork skills developed through casual employment and volunteer work. As a person, people usually tend to address me as a friendly and enthusiastic person. Learning new things is a passion that I hold on to. Currently, I'm looking for an opportunity to prove and utilise my skills while driving overall success and can gain experience and exposure.
Available during the weekdays and weekends to work up to 40 hours per fortnight.

Sainikpuri, India

Bachelor of Commerce (Computers)

Bhavan's Vivekananda Degree College

NIESBUD - Ministry of Skill Development and Entrepreneurship, Government of India

Entrepreneurship Development Program

•	Provided excellent customer service via phone calls and emails 
•	Acted as a mediator between the customer and the seller
•	Followed up with the agitated customers to provide the best solution possible.

Athira Unni / Certificate - Responsible Serving of Alcohol

Responsible Serving of Alcohol

Victorian Commission for Gambling and Liquor Regulation

Progress

Skills