•	Provided excellent customer service via phone calls and emails 
•	Acted as a mediator between the customer and the seller
•	Followed up with the agitated customers to provide the best solution possible.

Amazon Development Centre, India

Customer Service Agent

Customer Service Skills

Teamwork skills

Adaptability

Planning and time management skills

Proven ability to handle pressure and work well under stressful situations.

Internship - Customer Service Agent

NIESBUD - Ministry of Skill Development and Entrepreneurship, Government of India

Entrepreneurship Development Program

Rhythmzz Academy of Dance (accreditation - IAO)

International Dance Workshop on Indian and Modern Contemporary

A focused and a hardworking final year Grad student with strong communication and teamwork skills developed through casual employment and volunteer work. As a person, people usually tend to address me as a friendly and enthusiastic person. Learning new things is a passion that I hold on to. Currently, I'm looking for an opportunity to prove and utilise my skills while driving overall success and can gain experience and exposure.
Available during the weekdays and weekends to work up to 40 hours per fortnight.

Melbourne - Burwood Campus

Master of Business Administration (International) - HRM

Deakin Univesity

Victorian Commission for Gambling and Liquor Regulation

Responsible Serving of Alcohol

•	Assisted customers with product information and checkout process.
•	Assisted with the daily stacking of products.
•	Provided the needful services at the billing counter at the peak times.
•	When in need provided services at the cafe as a waitress/kitchen hand.

Athira Unni / Internship - Customer Service Agent

Customer Service Agent

Amazon Development Centre, India

Progress

Skills