Senior Associate Customer Success
Tracxn Technologies
Bangalore
Mid Level Team Member
Accountable for the key accounts, including Fortune 500 companies
Ensuring the smooth onboarding of clients, interacting with the CXO's
Driving introduction/onboarding to the platform, ensuring effective usage by clients by proactive reach out for queries and organizing platform walkthroughs
Understanding the requirement of the clients and helping them with the best methods
Progress
Aug 2016 - Feb 2019
Skills
Market Research
communication
Sales
Customer Service
Planning
Coordination
Investment