-Conducted market and social research surveys on behalf of clients such as the South Australian Department of Human Services, Austrade and Tourism Research Australia
-Cold calling
-Establishing trust and rapport
-Handling sensitive situations as well as prospective participant enquiries
-Concern handling
-Meeting targets
-Proficient use of CATI system and prolific phone skills


ENGINE Australia

CATI Market and Social Research Interviewer

data entry

Phone Skills

Market reserach

Social Research

Customer Service

Client Confidentiality

Closing

good listener 

High Pressure Situations

High Pressure Environment

Meeting Deadlines

Meeting objectives

Sensitive Issues

Creating Rapport

Problem Solving

Casual Work - CATI Market and Social Research Interviewer

-taking children to and from school
-looking after them when sick
-putting them to bed
-sibling dispute resolution
-feeding children
-entertaining children
-helpping kids with homework
-taking them to after school activities
-looking after them on school holidays

Local families

Babysitter/Nanny

Parkville

Bachelor of Arts (Criminology)

Univeristy of Melbourne 

My name is Julia Harrison and I recently completed a Bachelor of Arts (Criminology) at The University of Melbourne. I am outgoing, hard working and innovative. I have a passion for politics, marketing and gender and social issues. I throughly enjoy reading, writing, being social, watching television and playing netball. I recently returned from a 6-month solo backpacking trip through Eastern Europe which was an amazing experience that taught me so many things. As I have returned I am very eager to exercise my brain and to pursue my career interests through programs such as the Australia Post Accelerator Internship Program.

-Developing skill sets of new workers
-Handling potential members concerns, questions and sensitive topics
-Reporting to National Fundraising Coordinator


The Rainforest Project

Senior Fundraiser

Managing, training and mentoring volunteer teams

Volunteer Mentor

-Informing the public about social issues
-Liaising with National Fundraising Coordinator
-Raising money


Volunteer

-Stopping people, informing them of an issue, empowering them to sign up as a financial member
-Concern handling and Closing 
-Being the face of the charity, communicating with a variety of people from the community


Charity Fundraiser

-customer service
-restocking products, taking orders, heating food, making drinks, serving food and alcohol, cleaning

Julia Harrison / Casual Work - CATI Market and Social Research Interviewer

CATI Market and Social Research Interviewer

ENGINE Australia

Progress

Skills