I am the first port of call for students with any questions, queries, comments or concerns regarding their enrolment and ongoing education at RMIT (for both VE and HE students). I work closely with the students seeking guidance along with student support, academic services, timetabling, RMIT student advisors and a range of other RMIT departments in a personal, professional and confidential manner.

RMIT Connect

Customer Service Officer

Professional Communication

Active listening

Cross-departmental Communication

Casual Work - Customer Service Officer

Hurricane Handsome is a popular, fast-paced cafe in Port Melbourne (winner of the 'Best of Port' award 3 consecutive times). In this role I work as a waitress, front-of-house staff member and am also involved in juice and smoothie preparation. Main tasks include: basic food preparation and presentation, taking orders, (using a till, entering orders), cleaning and clearing tables, managing sections

Hurricane Handsome

Front of house staff

I am a conscientious, hard-working and enthusiastic university student, actively seeking to broaden my knowledge and skills whilst studying Communication Design at RMIT University. Extensive exposure to community leaders (during my time in leadership positions) and customers during my time in customer service, has allowed me to develop excellent interpersonal, critical and creative thinking skills, which I can apply to any future position. Previous employers and educators have commended me on my ability to learn quickly, work diligently and to effectively deal with difficult situations which may arise. I enjoy working with others and am keen to further expand my knowledge of the professional workforce, which makes me sure that I can meet the expectations of any role.

My full portfolio is available at whywaite.myportfolio.com

Poster design, social media strategy, logo design, mural creation,  publication design for print, GIF creation, photo manipulation and photography - among other pursuits. I specialise in working to support other young creatives, designing posters for exhibitions and gigs, album art, illustrations for independent news sources etc. 

Freelance Employment

Graphic Designer

 I design and present lectures (using Microsoft Powerpoint) for VCE Media students (ranging in duration from 1 - 3.5 hours). In this role I ensure I cater my lectures to the audience (based on school statistics, previous experience, the school’s requests). I also design handouts to accompany my lectures, working to a strict study guide and template. In these lectures I present to groups of 15-25.

Connect Education

Content Creator/Lecturer

Melbourne City

Bachelor of Communication Design

RMIT University

Deisgning, painting and installing a mural at the Collingwood Hive co-working space. Working to a tight deadline and collaborating with permanent staff. I also spent time working with and hiring someone to help me with the installation of the mural (3 canvases, 2m x 3m).

The Hive Co-Working Space

Mural Artist

I was elected into the role of in-house Graphic Designer in March 2018 and have been reelected for 2019. In this role I work closely with Monash’s Marketing Faculty as well as Marketing Society Executives to design promotional material for both corporate, and social, events (including posters, Instagram graphics, event cover Photos, GIFs).

Monash Marketing Society

Working with children also reinforced my confidence and authority, while also teaching me to remain calm and patient. Main tasks
included: working with children, working in the café (basic food preparation, taking orders, clearing tables), answering phone calls, booking events, supervising entertainment rides (Dodgem cars) and following legal guidelines.

Ellen Waite / Casual Work - Customer Service Officer

Customer Service Officer

RMIT Connect

Progress

Skills