Customer Service Projects Online
Moray and Agnew Lawyers
Melbourne VIC
I was responsible for over 7000 project files and my role was to upload
documentation into the portal to allow client external access. I was also assisting
major project property settlements by uploading all documentation into each file
for access by all parties. I also did general office duties such as deliveries,
photocopying and general tasks.
Progress
Apr 2015 - Feb 2017
Skills
Team-oriented Environment
Database management
Online username and password management
Helpdesk management
External helpdesk management
Maintaining all documents are online and visible to all users
dealing with connectivity issues
Reissuing username and passwords to parties who could not log in
Managing email enquiries regarding online portal