•	Determined operational objectives by studying business functions, gathering information, evaluating output requirements and formats
•	Constructed workflow charts and diagrams, studying system capabilities and writing specifications
•	Improved systems by studying current practices and designing modifications


FlyonIT

Intern Business Analyst

PowerPoint

WordPress

HTML

Software Development Life Cycle (SDLC)

Internship - Intern Business Analyst

•	Analyzed IT Quality Benchmarking surveys of student and staff to determine potential improvements to their services
•	Worked with other IT personnel to resolve user issues
•	Pinpointed shortcomings in their services 
•	Created technical reports by collecting, analyzing and summarizing information and trends in that sector 
•	Reported the recommendation based on research

Deakin University

Service Desk Data Analyst

•	Developed front end website architecture
•	Designed user interactions on web pages
•	Developed back end website applications
•	Created servers and databases for functionality
•	Ensured cross-platform optimization for mobile phones
•	Ensured responsiveness of applications
•	Worked alongside graphic designers for web design features
•	Designed and developed APIs 

Pulkit Mehta / Internship - Intern Business Analyst

Intern Business Analyst

FlyonIT

Progress

Skills