•	Provide remote & onsite support to our clients
•	Proactively supporting client IT environments to ensure usability, reliability, and long-term stability
•	Work as part of a team to continually monitor and improve the delivery of IT services and solutions to our clients
•	Maintain a strong customer focus, respond, respond efficiently, create and update detailed documentation.

Jiangsu College for International Education

IT Help Desk Coordinator

Problem Solver

Case Management Software

Computing

Database

Training

Internship - IT Help Desk Coordinator

•	Provides payroll information by collecting time and attendance records.
•	Submits employee data reports by assembling, preparing, and analyzing data.
•	Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.
•	Contact references and perform background checks

Jiangsu Provincial Department of Education

Human Resource Intern

Postgraduate visa holder with no working restrictions, currently hold a bachelor’s degree in Computing & Software Systems and 1.5 years of international internship experience. Seeking to leverage acquired academic knowledge and work experience to effectively contribute to your organization. A dedicated worker aiming to help achieve company goals and take on more responsibility as quickly as possible.

Parkville

Bachelor of Science (Computing and Software Systems)

The University of Melbourne

Android Application Development Capstone Project 

Software Modelling and Development Planning Project 

Develop and deliver lesson plans that utilize a broad range of appropriate teaching techniques and strategies.

Address all aspects of communication through appropriate instruction that develops each student’s ability to read, write, speak, and listen in the appropriate content area.

Provide a nurturing and supportive learning environment that encourages student responsibility and incorporate.

IVY INTERNATIONAL EDUCATION

English Teacher  	

Intermediate Engineering Design Project 

Mingyu(Leo) Liu / Internship - IT Help Desk Coordinator

IT Help Desk Coordinator

Jiangsu College for International Education

Progress

Skills