Parramatta

Master of ICT

Western Sydney University

Java

IT Project Management

Software Deployment

Master Degree - Master of ICT

WSU Paddl Games 2019 with EnergyAustralia

Currently, I am doing my Master in Information and Communications Technology which is expected to be completed in 2020. Prior to this, I had been exposed in various ETL projects doing SQL/unix scripting for almost 7 years. I was also directly involved in configuration and installation of NICE performance management application and voice analytics software(Nexidia). 

Led installation and configuration of Performance Management Web application
• Performed application installation on Windows and Linux OS
• Performed DICE (ETL Job) on SQL Server and Oracle
• Used JIRA ticketing to raise product bugs and issues
• Explained processes, workarounds and other issues/resolution to clients
• Led in troubleshooting most of the data issues encountered
• Integrated the Per

NICE

Senior Professional Services Engineer

Teradata

SQL Developer

Manila, Philippines

Bachelor of Science in Electronics and Communications Engineering

Ateneo de Manila University

Michael Christian Abay / Master Degree - Master of ICT

Master of ICT

Western Sydney University

Progress

Skills