•	Answer user inquiries regarding computer software or hardware operation to resolve problems.
•	Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
•	Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

Convergys

Technical Support Officer

good memory

excellent listener

excellent questioning

understanding problems

Problem-solving 

Team work

Documentation

Communication

Organizational

Customer service skills

Fulltime - Technical Support Officer

•	Represent company at trade association meetings to promote products.
•	Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.
•	Plan or conduct market or public opinion research to test products or determine potential for product success, communicating results 

AMS Promotions

Brand ambassador

•	Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
•	Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct.
•	Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.

PNG Technologies

ASP.NET Developer

Hello! I am Kalindi!
I am a self motivated, team player and philomath young professional. I like solving problems , organizing tasks and helping people. I am a very good communicator and find it's easy for me to relate to other people. My forever strength is "Not leaving a task until it is solved."

Parramatta

Masters in ICT (Advanced)

Western Sydney University

•	Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
•	Design, build, or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
•	Perform or direct web site updates.
•	Identify problems uncovered by testing or customer feedback, and correct problems.

Tell Your Tale

•	Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
•	Train people in computer system use.
•	Create or revise user instructions, procedures, or manuals.
•	Document network support activities.
•	Create or update technical documentation

Kalindi Joshi / Fulltime - Technical Support Officer

Technical Support Officer

Convergys

Progress

Skills