Assistant Business Analyst
Silvertouch Technology Ltd.
Daman
Graduate Team Member
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Train people in computer system use.
• Create or revise user instructions, procedures, or manuals.
• Document network support activities.
• Create or update technical documentation
Progress
Jan 2015 - Sep 2016
Skills
Analysis
IT Help Desk
Training
Mysql
Problem solving
excellent listener
Documentation
Writing Skills
Stakeholder Management