- Assisting staff with setting up their email, calendar and Skype
- Acting as the first point of contact for staff experiencing trouble with their Outlook, calendar, and skype
- Troubleshooting level zero technological issues 
- Relaying product information and application shortcuts to staff members


RMIT University

RMIT O365 Ambassador/Customer Support Officer 

RMIT University, Melbourne City Campus, La Trobe Street, Melbourne VIC, Australia

Time Management

Decision making

Customer Service

Adaptation

Questioning

Critical Thinking

communication

Parttime - RMIT O365 Ambassador/Customer Support Officer 

- Act as the mediator between potential exchange participants and the host entity
- First point of contact for potential exchange participants at stalls and events to pitch products and opportunities available
- Facilitate customer experience and ensure the execution of operations


Tatenda Mzondiwa / Parttime - RMIT O365 Ambassador/Customer Support Officer

RMIT O365 Ambassador/Customer Support Officer

RMIT University

Progress

Skills