Analyse and discuss various customer scenarios to learn, understand and respond to customer emotions effectively.

Paddl

Team Activity: Empathy in Action (Retail Edition)

Customer service

Empathy

Active listening

Problem Solving

Reflection

Article - Team Activity: Empathy in Action (Retail Edition)

How to Support Staff Adoption of New Technology - me&u Showcase

A short video tutorial on how to share your screen when presenting with mmhmm.

mmhmm

How to share your screen

A multi-skilled IT support analyst with in-depth knowledge of web programming, graphic designing and also configuration computing systems. Having a broad knowledge of organizing, managing and supporting the day to day activities required for running an educational institution. Flexible with strong team-working skills, able to work individually or as part of a group. Excellent organization skills gained through all-round administrative experience, now looking for an opportunity for personal development and career progression with a reputable academic organization.

Jack Loves Red

Chef

Mastering Your Tech Stack: Practical Audit for Success

50 basic ChatGPT prompts for hoteliers

AVC Showcase: Exploring Diversity & Inclusion

Introduce and practice the 4-7-8 breathing technique as a method for reducing stress, enhancing mindfulness, and fostering relaxation in a workplace setting.

Breathing 4-7-8

How inflation is affecting consumers and retailers

How are consumers and retailers responding to soaring inflation?

Using design thinking to better understand the problem at hand

Getting to the heart of the problem

Reinvent online meetings: effective, engaging, and "groan-free."

Online Meetings: Creating a New Norm

A short video tutorial on how to add captions to your video presentations using mmhmm to create more accessible content.

Adding captions to your video

Balancing Workforce Obligations and the Future of Work 

12 key trends shaping the hospitality industry in 2024

5 ways to find and onboard holiday employees

Get smart about seasonal staffing - MYOB

20 ways to improve efficiency in your café or restaurant

Learn what a CRM is and why many workplaces use them

What is a CRM and how do you use one?

Introducing key features and benefits of Mews in an interactive demo.

Product Demo: Best of Mews 

Creating value with meaningful and positive feedback

How to Give Powerful Positive Feedback

Exploring tools to support successful project outcomes.

Project Management Apps and Opinions

Tips and tools for an impactful and productive virtual meetings.

Impactful Agendas for Virtual Team Meetings

 Get Tech Savvy with Notion, the DIY Productivity App 

Cyber Threats in the Hospitality Industry - Synergy IT

Cyber Threats in the Hospitality Industry

Future-Ready: Innovating Workforce Development

The Future of Dining and Hospitality

Key Indicators to Track Business Performance

Innovative Strategies for Attracting Customers

Live panel discussion on the future challenges and opportunities in hospitality

Program Launch: The Future of Hospitality

Lylo x Mews Customer Story

Innovating to Attract the Next Generation of Talent

The Role of Technology in Managing Finance & Ops 

Showcase Session - Synergy IT: Cybersecurity Challenges in the Hospitality Industry

Synergy IT: Cybersecurity Challenges in the Hospitality Industry

5 Hospitality Procurement Trends to Watch in 2024 and Beyond

The Future of Hospitality: How AI is Changing the Game!

How to register for a live Session

Have Your Say

Chat with Tom Rose from Synergy- Cybersecurity Layers

How to Diversify Hotel Revenue in Australia

Consumer Insights Report

Enhancing Customer Engagement 

Skills and steps to increase new tech implementation and employee adoption

 Showcase: me&u - How to support staff adoption of new technology 

Showcase Session: Industrial Relations: Tips & Traps

Industrial Relations: Tricks & Traps

Managing and Staying on Top of Obligations & Commitments 

An amazing Space panel talks about all things space tech and careers

How much is a ticket to space? 

6 critical questions every leader must ask their teams

6 Critical Strategic Questions

Accessing on-demand Activities and resources

Understand your crucial inner game for business and leadership success

What's Your Inner Game?

Insights and tips for leading and building a team.

The Ideal Team Player

Learn a great tool to track and save your notes in a systematic way

Design your Digital Life

Maximising chatbot interactions: Master conversational AI.

AI Sparks: Ignite Your Creativity with Learning Prompts!

Creating a culture of inclusion in the workplace.

Creating a Culture of Inclusion

Build your skills with Miro to use across your teams.

Miro Boards and Me!

A short video tutorial on how to use templates available on mmhmm to enrich your presentations.

Using Presentation Templates

Understand patterns, characteristics and origins of successful teams

What Successful Teams Do That Others Don't

How well is your social media working for you?

A short video tutorial on how you can use mmhmm with FaceTime for dynamic 1:1 chats and presentations.

Using mmhmm with FaceTime

A short video tutorial on how to record and share your presentations with mmhmm.

Sujeet Kumar Shrestha / Article - Team Activity: Empathy in Action (Retail Edition)

Progress

Skills