Manage tech operations, deployments, customer relationship management and making sales pitches with clients via meetings and presentations. 

Reviewing data and presenting reports to clients. 

Offering demos to customers in significant urban communities and troubleshooting android, web dashboard, hardware related problems and recommending new technology and solutions to clients. 

 (Zomato) 

Operations Manager 

IT-Support

Process Building

IT Strategy

IT Sales

Fulltime - Operations Manager 

Manage end to end operations including strategy, process formulation, process improvement, project management, deployment, building CSR, lead generation and working closely with the tech team to test out new Android and Web releases.
Based on customer interactions, identify opportunities for Base to improve in its ability to service, support, manage and communicate with its customers.

Zomato 

Senior Operations Manager

Manage content for all the cities in which Zomato is present by collecting, curating and updating information about restaurants and build a strong product-base for Zomato. 
Responsible for monitoring data from different countries. 
Worked closely with city teams globally to source data and get the same uploaded on the website by a team of content up-loaders and data processing executives. 

Content/ Data Processing Associate

Devoted and diligent manager with a demonstrated history of working in the recognised E-commerce brands. High-level critical thinking skills and the ability to assist people with business process and implementation of IT solutions to ensure an optimistic customer service experience. Familiar with identifying customer needs, handling marketing and well versed with adjusting in teams to produce the desired output. Five years of involvement in technical account management, customer facing role with Enterprise clients, operations management, data processing & developing new services or product. 

Burwood

Master of Business Analytics

Deakin Univesity

Responsible for bookkeeping, marketing and production activities of the plant. 
Organizing daily work activities for thirty specialists along with taking control in looking after records, assets and inventory. 
Handled more than two hundred plus clients for building sales relationships.



Bagnath Paper Products

Account | Production Manager    

I was the Quality Analyst (A gatekeeper to Z's data) accountable for monitoring quality management and moderating content on the website which involved processing and storing massive data for analyzing and extracting meaningful information. 

Quality Analyst

PPC Planning, Implementation and Optimization. 
Google AdWords Advanced Search and Advanced Display Certified. 
Creation, management and optimization of AdWords search campaigns for 150+ small to medium business clients from Gujarat and Punjab.
Extensive reporting, integration and analysis. 
PPC Manager and optimization of client accounts utilizing AdWords. 


Pensa Media 

Search Engine Marketing Analyst

Google Adwords

Google

Noida

Bachelor of Business Administration

Amity University

Identify and track sales leads and generate sales reporting.
It involved cold calling for new clients and outdoor sales targeting people in your circle.


Jay Khetwal / Fulltime - Operations Manager

Operations Manager

(Zomato)

Progress

Skills