In today's sales landscape, finding alignment with your customers is key to driving success. Join our virtual session designed to equip you with the essential skills to uncover what your customers truly want. Learn how to navigate conversations, ask insightful questions, and understand their needs to provide tailored solutions.

Paddl

Aligning Sales Success: Mastering Customer Needs

SPIN technique

Sales techniques

Customer Needs 

Design Thinking

Workshop - Aligning Sales Success: Mastering Customer Needs

Explore the powerful combination of design thinking and empathy mapping in this dynamic session. Gain profound insights by immersing yourself in the perspectives of stakeholders. Discover how to leverage empathy mapping to foster inclusive, collaborative, and empathetic leadership practices. Join us to unlock creative solutions and cultivate a human-centered approach to innovation.

Design Thinking for Human-Centered Leadership: Empathy Mapping for Innovation

Community Mini-Hack exploring innovation in the future of Work. "How might we make return to the office/future of work more attractive to employees"

 Future of Work Community Mini-Hack

I have extensive experience working with digital technologies in commercial, education, and not-for-profit communities. I've had the opportunity to collaborate with education communities from all around the world, helping to support and encourage design thinking and customer experience. Throughout my career, I've been honored to receive multiple awards for innovative uses of technology in education.

My professional background has also led me to support various organizations in their pursuit of digital visions. I've provided design and delivery leadership for virtual learning environments and analytic ecosystems. Additionally, I had the privilege to be part of the founding executive team for an NZ 3D software start-up that specializes in 3D visual solutions for aviation, transportation, manufacturing, utilities, and education.

My entrepreneurial mindset has been crucial in my success, allowing me to develop strategic responses to digital disruptions that challenge traditional business models. I believe that my strength in digital agility, disruption, and transformation has enabled me to become a valuable contributor to various communities and organizations.

Paddl Co.

VP Learning Innovation

Embark on a masterclass in AI for business, uncovering the latest advancements and glimpsing the next decade of progress. Gain a competitive edge by exploring current AI technologies and future innovations that will shape the landscape. Equip yourself to drive your organisation's success in the dynamic world of AI.

Technology: The Future of AI in Business: Beyond The State-of-the-Art

If you are new to Paddl, want to learn how to get the most from your Workspace, or just have questions about upcoming Programs, Sessions or Paddl features join us for this live drop-in session to ask anything Paddl.

Paddl Onboarding Q&A

The 60 minute Mini-Hack is designed to practice, develop and refine design thinking skills in teams, in a fast paced, facilitated and fun environment.

Paddl's mini-hack is more than just a team-building exercise. It's a fantastic opportunity to sharpen your design thinking skills in an atmosphere filled with energy and excitement. Whether your team brings their own topic or dives into one curated by Paddl, it will be an energetic 60 minutes

November Community Mini-Hack

"Trust" is what turns a group of people into a team.

Trust and Vulnerability

Exploring how to engage with ChatGPT, workflows and use cases.

Getting Creative With AI

Leveraging innovation thinking to build and engage your teams.

Building Team Performance by Nurturing Innovative Thinking

Learn and Practice the basics of the collaborative online tool Miro 

How to Miro - Tools, Tips & Tricks

Building conflict competency for stronger teams.

How To Get Your Team Unstuck

Building diversity and inclusion within the workplace.

Inclusive Hiring Policies & Practices

Tips to create a framework for an effective meeting.

Digital Commitment Boards for Productive Virtual Meetings

Move the dial on your ESG strategy with regenerative business models.

Regenerative Business Strategies

Executive Navigation: Charting Success with Priority Mapping

An amazing Space panel talks about all things space tech and careers

How much is a ticket to space? 

Learn to be more productive and engaging using MURAL

Say goodbye to boring, unproductive meetings!

Turn a customer's frown upside-down: Making the most of negativity.

Turn Customer Frowns Upside Down

Voice drives innovation by fostering diverse ideas.

Innovation: Finding your voice within your organisation

Exploring tools to support successful project outcomes.

Project Management Apps and Opinions

Building team capability using an effective feedback framework.

Giving Critical Feedback

Communicating your best self in an online environment.

Creating an Authentic Online Presence

Telling your ESG journey to internal and external stakeholders.

Telling Your Sustainability Story

Thinking of cyber risk are you okay vs good?

How To Determine If Your Organisation Is OK From Cyber Risk

Insights and tips for leading and building a team.

The Ideal Team Player

Design tips and techniques to enhance & empower communication skills.

Mastering Canva for Impactful Stakeholder Communication

Unpack different techniques to frame up goals that are achievable.

Dimensions of Goal Setting

An innovation approach to workplace collaboration.

Radical Collaboration

Learn how to unlock innovation with a story-teller mindset.

The Innovators Narrative

Enhancing your professional brand with a strong online presence.

Building an Online Presence for Professionals

Maximising chatbot interactions: Master conversational AI.

AI Sparks: Ignite Your Creativity with Learning Prompts!

The key to building your "relationship fitness"

Workplace Relationship Fitness for Leaders and Teams

Canva 101: Unleash your Inner Creative

Human Leadership in an AI World

Cyber security is everyone's business, starting with leadership.

Cyber Resilience for Directors and Senior Leaders

Learn 3 fun and easy techniques to use for your next Ideation session

Jumpstart your Brainstorming sessions

Unlocking systemic change: Harness the ESG framework.

ESG as an Organisational Change Agent

Innovative meeting strategies for better outcomes.

Innovation as a Sprint

Reinvent online meetings: effective, engaging, and "groan-free."

Online Meetings: Creating a New Norm

Easily connect in virtual meetings for happier, productive sessions.

Open With a Bang 💥 Starting Virtual Meetings Right

Where does your team or business stack up for innovation readiness?

Diagnosing Innovation Capability and Readiness

Build a strong network for career success!

Pitch Perfect Networking

Resilience skills in your personal and professional spaces.

How to Cope - the Resilient Way

Tips and tools for an impactful and productive virtual meetings.

Impactful Agendas for Virtual Team Meetings

Build your skills with Miro to use across your teams.

Miro Boards and Me!

Power up your online and F2F presentations

Make it a Menti Meeting

Learn how to tell the story of your business across every media.

Storytelling: Sorry, you're not the hero this time

How A Building's Air Quality Can Affect Your Mental Health

Spotting dysfunctions negatively impacting your team performance

The 5 Dysfunctions of A Team: And How to Avoid Them

Create an environment to unlock innovation

For the Love of Innovative Environments!

A unique opportunity to hear from both sides of the recruiting process

Discover how one grad got a job at a Fintech Startup

 A fun interactive workshop that will give you an introduction to Miro

Learn the basics of the fastest growing collaboration tool

Learn “Career Architecture’ and designing your own Career Roadmap

Design your Career Roadmap 

Learn what a CRM is and why many workplaces use them

What is a CRM and how do you use one?

Learn advice and tips on job hunting and what future employers want

Supercharge your career 

Learn about innovation from Mike Briggs from ABB

Future of post-pandemic innovation! 

Learn how to plan and deliver Pecha Kucha to pitch your idea

Innovative Storytelling

Learn the basic functions of Miro and how to run an ideation session

Ideation Workshop on Miro 

See the world through a marketer's lens for any part of your business.

Unlocking a powerful transferrable skill: A Marketer Mindset

6 critical questions every leader must ask their teams

6 Critical Strategic Questions

Anthropological observation, micro connections, and Emoji analysis

Human Centred Design - Journey Mapping

Creating a culture of inclusion in the workplace.

Creating a Culture of Inclusion

Building and maintaining high-performing teams

How to Build and Nurture High-Performance Hybrid Teams

Understand your crucial inner game for business and leadership success

What's Your Inner Game?

Unlock your teams potential with a little creativity

Unlocking creativity to propel your team forward

Leading teams and selling to your customers by meeting their needs

Using Self-Interest to Shift Opinions, Drive Action & Change

The importance of building rapport internally

How to Build Rapport

Powerful punchy storytelling (technology)

How can you quickly tell your story with your mobile device?

Understand patterns, characteristics and origins of successful teams

What Successful Teams Do That Others Don't

Empowering all to be cyber savvy

Pulling what is important out of all types of communication

leanTALK: Clear, Concise & On Target

Understanding resilience and the importance of building it

Raising your Resilience

How to understand and leverage the benefits of collaborative curiosity

Design Thinking - Discover

Presenting like a pro

Cybersecurity - Personal and Professional

Remote Work Security

Creating value with meaningful and positive feedback

How to Give Powerful Positive Feedback

Design thinking - the difference between a problem and a solution.

Design Thinking - Deliver

Understand how emotional intelligence shapes your leadership style

Leadership Styles

How well is your social media working for you?

Essentials for performance, happiness and wellbeing

The Formula to Flourish

Design thinking starts with a good problem definition

Improved prioritisation leads to improved efficiency

Prioritise like a President

Learn key styles to become a master influencer

Talk Like A Socially Intelligent Leader

Developing innovative solutions with Design Thinking 

Design Thinking - Develop

Mastering Influence

Understand the links, process and connections of Systems Thinking

Systems Thinking for Unintended Consequences

Better manage engagement and effectiveness of your virtual meetings.

How to: Prepare for better virtual meetings.

Learn how you can use Moonshot Thinking to scale products and services

What is Moonshot Thinking?

Understand the basics and use of design thinking in your work

What is design thinking?

Learn a great tool to track and save your notes in a systematic way

Design your Digital Life

Fireside chat with David Bartlett, former Premier of Tasmania

Meet David Bartlett: How Digital Disruption will affect you

Reframe mistakes with a growth mindset to facilitate learning 

Celebrating Failure

Using design thinking to better understand the problem at hand

Getting to the heart of the problem

Problem Solving with Convergent Thinking

Ideation 6-3-5 Brainstorming Technique 

 Get Tech Savvy with Notion, the DIY Productivity App 

Design Thinking: An Intro to Personas

Learn the free online design tool called PIXLR

Simple, but Significant: Learn to create digital assets  

Practical strategies for creating an innovation culture

Igniting Team Brilliance: Unleashing Innovation & Creativity

The Future Backwards

Learn to break down a problem and make informed decisions 

The Five Whys 

Learn how to turn your Post-it (or Miro) notes into a prototype

Brenda Frisk / Workshop - Aligning Sales Success: Mastering Customer Needs

Aligning Sales Success: Mastering Customer Needs

Paddl

Progress

Skills