Sutherland Loftus

Diploma of IT

TAFE NSW

IT Support

Microsoft Office 356 administration and support

Managing large volume or incident tickets

Network Wi-Fi Lan troubleshooting and configuration

Replacing hard drivers and reimaging SOEs

Basic hardware troubleshooting skills

Experienced migrating Windows 10 OS

Diploma - Diploma of IT

Wollongong

Bachelor of Computer Science

University of Wollongong (UOW)

 • Serving and dealing with customers queries and complaints
• Respond to phone calls from customer complaints and question 
• Replace any missing or damaged shelf tickets 
• Return of abandoned and displaced stock to correct locations 
• Face up stock so that the store constantly looks neat and organised 

BIG W

Store team member

Dapto Mall, Moombara Street, Dapto NSW, Australia

Om Acharya / Diploma - Diploma of IT

Diploma of IT

TAFE NSW

Progress

Skills