Manager of a small but driven team representing a much-loved brand from Brazil

Havaianas

Store Manager

Management

Sales

Communication

Customer Experience

Fulltime - Store Manager

UX Design Immersive Course

General Assembly

Joined the startup in its first year, earliest stage so my key responsibilities included several areas, from stakeholders meetings, business modeling, hiring and outsourcing together with the CEO and founder, as well as User Testing, working with designers and developers and finally PR and Communication strategy, copywriting, digital marketing strategy.

Shoptutor startup

Service Designer and Communication Lead

From beautiful products to seamless services, I am passionate about design in all its forms! 
That is why I have explored it through different cultures, environments and roles. From a solid background in design research to working on a recommendation system with a startup, I've always been driven by the desire and the belief that every experience can be made better for people and with people. My main goal is to work with organisations and teams that tackle complex problems using technology to design really meaningful products and services. 

Swatch  

Sales Assistant

Freelancer

UX Designer 

Pause Fest

Event Volunteer

COSBOA Innovation Games sponsored by EnergyAustralia. I worked with team 'Caffeinators' in designing a solution for a hospitality group and its relationship with energy supply.

Paddl

Alumni Paddl Innovation Games Day 5

Porto Alegre/RS - Brazil

Master of Design Strategy and Innovation

Unisinos University

Planning and developing of a workshop & lecture on Ideation and the Creative Process. 
This lecture is part of a series of workshops open to the University's students and community and aims to share knowledge and train people on how to apply design thinking for problem-solving.

Instructor & Facilitator for Design Ideation Session "Out of the Box"

For the "Transformando meu serviço" ("Transforming by service") project, I was involved since the planning stages and research, to the workshops until the in-loco design consultancy. This project was developed by the Strategic Design for Social Innovation Research Group together with SEBRAE-RS - an organisation that supports micro and small local businesses. 

SEBRAE & Unisinos University

Service Design consulting

From Ideas to Action

IDEOU

The "Future Ways of Living" international project was organised by the Institute Without Boundaries (Toronto, Canada), Politecnico di Milano (Italy) and Meet the Media Guru (Italy) bringing together selected designers and students from several countries to think and design for the future during summer in Milan.

Future Ways of Living Project by George Brown College

Service Design Participant

Digital marketing strategy and copywriting for the Brazilian Footwear program (Export Program for the Brazilian Footwear supported by Apex-Brasil). I have trained and worked with agencies from USA, Italy, Germany and Colombia. Key responsibilities included copywriting, digital marketing analysis and planning, as well as international meetings.

Thais Serafini / Fulltime - Store Manager

Store Manager

Havaianas

Progress

Skills