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Certificate of Global Innovation Practice 

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Certificate - Certificate of Global Innovation Practice 

AIESEC in RMIT

Partnerships Manager

National Innovation Games - Australia Council for the Arts

Hey all! My name is Phuong Lam. I have recently graduated from Masters of Arts Management at RMIT university, and previously studied Bachelor of Arts (International Studies) in Swinburne. The most recent study I have completed was UX/UI Design Transform Course at Academy Xi. 

With a strong background of planning community events within local councils, I have gained valuable skill sets from customer satisfaction to project management.  My creative mindset allows me to generate innovative ideas beyond job descriptions. My organisational skills, strong work ethic and high ability to work in a team allows me to make these ideas happen. I'd like to develop my technical and analytical skills


My current role as a Team Leader showcases my project management, organisational and coordination skills, which involves leading an AIESEC events team to plan and deliver online workshops about Entrepreneurship for university students. I support the PMO process by assigning tasks to relevant team members and ensuring that they adhere to their deliverables through a productivity tracker. 

Project Team Leader

The SAM Ambassador program is a four-month paid traineeship opportunity for young
people aged 18-25 to gain first-hand experience planning and delivering an arts focused
program in a nationally significant arts institution, Shepparton Art Museum. In the program, I am currently: 

- Conducting guerrilla market research by gathering visitor feedback about current public programs, while identifying gaps in Shepparton Art Museum's public programs
- Planning a project with a small budget as part of Shepparton Art Museum's public programs 
- Conducting front of house tasks by providing visitors with information about the museum, making sure that they do not damage artworks and reporting issues
- Taking the initiative to prepare notes of my observations and learnings from the traineeship for other Ambassadors to reference
- Gaining skills in audio visual set up

Phuong Lam / Certificate - Certificate of Global Innovation Practice

Certificate of Global Innovation Practice

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