Events and Reservations Coordinator
Royal Hotels Group
Double Bay NSW
Mid Level Lead
Managing two venues Reservations & Events co-currently (The Royal Oak Double Bay & The Bellevue Hotel).
- Developing strong customer relationships with patrons
- Managing and organising large scale events for Corporates (e.g. Ernst Young, Hyundai, Nova)
- Adapting our reservation system in an ever changing environment in the age of COVID 19
Progress
Aug 2020 - current
Skills
Time mangement
Customer Service
Customer Focus
Account Management
Relationship Management