• Created data mart via SQL and Alibaba Cloud Computing, visualised data in suitable format via online BI tool
• Conducted data analysis reports included but not limited to evaluate promotion activities outcome, quantify new
app features performance, analyse customer behaviour, received 100% internal customer satisfaction

OwithO Shanghai Network Technology Company, Ltd

Data Analyst

Data Analysis

Excel

Python

Alibaba cloud

Hive SQL

Fulltime - Data Analyst

• Increased new user download by 10% for company’s feature game “No Humanity”
• Identified root cause for conversion rate drops on Google play store and achieved 5% increase with proposed
solution

Sweaty Chair Studio

• Led BI team of 5, assigned responsibilities and allocated tasks among the team, improved team productivity by 30%
• Generated data analysis regards to product profitability ended up with 20% profit increase
• Created executive dashboards on Oracle BI and reduced the reporting time from hours to seconds

Cashmax Information Technology Service

Kensington

Master of Information Technology

University of New South Wales (UNSW)

• Multitasked up to 7 reports at the same time period, used tools for status tracking and delivered all reports on time
• Automated several manual reporting process using Excel and VBA, reduced 80% workload
• Quantified workload for China Warranty Administration Team, member of 7, for responsibility redistribution

Cummins China

Business Analyst

• Identified bottleneck of warranty claim process, made suggestions and shorten the process time for 20%
• Automated several manual reporting process using Excel and VBA, reduced 80% workload
• Completed analysis for quarterly component audits, resulted over $1M of recovery from Chrysler

Sibo Zhang / Fulltime - Data Analyst

Data Analyst

OwithO Shanghai Network Technology Company, Ltd

Progress

Skills