• Identified bottleneck of warranty claim process, made suggestions and shorten the process time for 20%
• Automated several manual reporting process using Excel and VBA, reduced 80% workload
• Completed analysis for quarterly component audits, resulted over $1M of recovery from Chrysler

Cummins Inc.

Business Analyst

Excel

Project Management

Communication

Teamwork

Business Analysis

Fulltime - Business Analyst

• Multitasked up to 7 reports at the same time period, used tools for status tracking and delivered all reports on time
• Automated several manual reporting process using Excel and VBA, reduced 80% workload
• Quantified workload for China Warranty Administration Team, member of 7, for responsibility redistribution

Cummins China

West Lafayette, Indiana, USA

Economics

Purdue University

Kensington

Master of Information Technology

University of New South Wales (UNSW)

• Increased new user download by 10% for company’s feature game “No Humanity”
• Identified root cause for conversion rate drops on Google play store and achieved 5% increase with proposed
solution

Sweaty Chair Studio

Data Analyst

• Created data mart via SQL and Alibaba Cloud Computing, visualised data in suitable format via online BI tool
• Conducted data analysis reports included but not limited to evaluate promotion activities outcome, quantify new
app features performance, analyse customer behaviour, received 100% internal customer satisfaction

OwithO Shanghai Network Technology Company, Ltd

• Led BI team of 5, assigned responsibilities and allocated tasks among the team, improved team productivity by 30%
• Generated data analysis regards to product profitability ended up with 20% profit increase
• Created executive dashboards on Oracle BI and reduced the reporting time from hours to seconds

Sibo Zhang / Fulltime - Business Analyst

Business Analyst

Cummins Inc.

Progress

Skills