Assisting and solving customer queries. Managing retail store in day and night hours. Greeting customers and barista.

British Petroleum

Customer Service

Customer Focus

Negotiation Skills

Barista

Store Management

Casual Work - Customer Service

Burwood

Master of Business Analytics

Deakin Univesity

Pune, India

Bachelor of Mechanical Engineering

University of Pune 

Currently pursuing Master of Business Analytics from Deakin University and holds a Mechanical Engineer degree of University of Pune, India. 

Successfully completed engineering final year project at Mahindra CIE Automotive Ltd. with an objective to Design and develop a system for conveying magnetic products and managed operations efficiently by improving the company’s system process, resulting increased profitability.
 •	Minimized the manpower involvement in unloading operation keeping in mind the space constraints and cost limitations. 
•	Eliminated the unproductive activities to reduce the process duration which in turn can facilitate a one man-multiple machine model.
•	Eliminated the unproductive activities to reduce the process duration which in turn can facilitate a one man-multiple machine model.

Team member of BAJA SAEINDIA with an objective to build an off-road vehicle for a college competition at National Level. Developed and optimized Roll cage design. Had a professional membership of SAEINDIA from 2014-2017. 
•	Participated in Virtual BAJA SAEINDIA , worked on virtual design of an off-road vehicle as per competition guidelines (inter-collegiate event comprising of team of 25 students).
•	Objective was to maintain a minimum space surrounding the driver and to support all sub systems.
•	The Roll cage was space framed Tubular Steel. The main intention was to make it light and strong as per guidelines.

Worked with limited resources and achieved objective on time with the help of strategic planning & collaboration.  

Currently doing Master of Business Analytics, I have possessed some new skills like MySQL, IBM Watson Analytics, Python, Advanced Excel. Worked on real world assignments and practiced practical knowledge through it. Thoroughly studied units like Marketing Analytics, Business Intelligence and Database & Information retrieval. Have my hands and statistics and probability and good in interpreting results.    

Excellent in Operations management, Project management, Strategic planning, Process Improvement, Technical Writing, Microsoft office, Engineering Design, and Workshop practices.

I have keen interest in playing golf and motorcycles. Won various Golf tournaments and continued playing till amateur level. Participated in various motorcycle rides on road safety and riding carefully wearing all respective gears. Attended various Olympiads and spell-bee competitions. 

Possess good communication & interpersonal skills. A keen learner, enthusiast & willing to take initiatives with an ability to maintain composure in difficult situations.

Participated in technical strategy, developed operational and technological solutions of 3 critical projects. Explored complex data structures, querying and performing first stage data cleaning in SQL. Ensured appropriate connectivity across various development and production servers. Delivered reports based on the generated insights and presenting to stakeholders. Conducted data structures.


The Migration Company

Data Analyst

Developed project dashboards for 2 clients in Zoho Analytics which can be repeatable and producible utilising EngagementHQ software data endpoints based on client requirements. Used R-programming for NLP (Natural Language Processing) and Excel for cleansing .csv sheets based on EngagementHQ data points based on client requirements.

Bang The Table

Worked on an end to end real world analytics problem by implementing the Agile framework. Generated insights from a large complex data of 500,000 rows and 61 attributes extracted from a Microsoft SQL server by putting complex queries. Cleansed data and improved data quality in RapidMiner and R and developed hypothesis by visualizing in Tableau and Power BI. Provided recommendations based on model.

Aditya Sharma / Casual Work - Customer Service

Customer Service

British Petroleum

Progress

Skills