-  Managed over 200+ students and their enquiries along with administrative
tasks during Orientation Week.
-  Improved efficiency of processing students by 37.5% cutting waiting time
from 2 hours down to just 45 minutes.
-  Optimized time spent by clients by 20% by predicting future issues and rectifying
them on the spot, reducing time wasted bouncing from different offices.

UNSW Library

Administrative Assistant

Team Management

Work Well Under Pressure

Excellent Communicator

Meet Strict Deadlines

Casual Work - Administrative Assistant

Leveraged my communication skills to act as a liason to company representatives interested in furthering STEM education.
Improved work flow and data collection of feedback by 10%
Streamlined the Process of acquiring new leads by 20% during our flagship event, the STEM Leaders Program.

Real Skills Education

Alliance Coordinator

Kensington

Bachelor of Actuarial Studies/Bachelor of Commerce

University of New South Wales (UNSW)

Social Entrepreneur Practicum

Social Impact Hub

Audited and streamlined client-side website errors and tag implementation, improving efficiency by 20% enabling
faster analysis and client-response times.

Created a future-proof guideline on how to effectively manage the inflow of PII (Personally Identifiable Information) increasing accountability and transparency to customer privacy.

Annalect

Analyst

Arnav Roy / Casual Work - Administrative Assistant

Administrative Assistant

UNSW Library

Progress

Skills