- Monitoring and responding to user help-desk requests;
providing basic IT Support to Windows PC and Mac users
- Experience mapping 300+ data from various data formats and
normalizing the data into Caspio
- Providing assistance and counselling services to students,
advising them on educational programs, options and
resources.

Junior IT Developer & Education Consultant

Respon Global

Microsoft suite

Caspio

Social media marketing

WordPress

Trello

Fluently speak Cantonese,Mandarin & English 

Parttime - Respon Global

Kingsford

Bachelor of Information Systems

University of New South Wales (UNSW)

- Reviewing TrinityP3 processes; aligning them to the CRM
system; Daylite.
- Management of 500+ inaccurate data records from Daylite
and other platforms.
- Transforming business processes, streamlining
communications and the flow of information, and provided a
performance review report to a Managing Director

TrinityP3

Project management Intern

A recent graduate with a Bachelor of Information Systems excited to explore a breakout role in a Business Analyst, Systems Analyst or Information Technology Consultant capacity. A focus on developing user-centric systems and processes enhanced by advanced communication skills with fluency in English, Mandarin and Cantonese. A history of customer service underlines an ability to readily assess user requirements; deploying team coordination, project management and business transformation skillsets. 

SAS Base Certification

Udemy

Man Yu LIU / Parttime - Respon Global

Respon Global

Junior IT Developer & Education Consultant

Progress

Skills