Xiqing

Bachelor of Software Engineering 

Tianjin Polytechnic University 

programming

creativity

collaboration

problem solving

Bachelor Degree - Bachelor of Software Engineering 

1.Proactively understood needs from personnel and assisted in solving problems via call service, which involved with banking issues.
2.Handled customers' complaints properly and patiently with comprehensive recognition from the team.
3.Supervised the training and assessment of team members.

China Construction Bank

Customer service assistant 

A postgraduate student in Mater of Banking and finance in MQ uni.


North Ryde

Master of Banking and Finance

Macquarie University

1.Communicated and made recommendation based on customers' requirement
2.Accepted payment using the electronic device in store
3.Managed inventory and restored supplies

Malatang in Strathfield

Cashier/Waitress

1.Guided and assisted the customers to better adapt the new devices changes of smart system,e.g. voice and facial recognition system
2.Connected with the clients about the updated loan product information and increased sales of promotion loan product successful
3.Maintained and collated client information via CRM system and account management process

Agricultural Bank of China

Manager Assistant

Crystal Chen / Bachelor Degree - Bachelor of Software Engineering

Bachelor of Software Engineering

Tianjin Polytechnic University

Progress

Skills