1. Acknowledging special requests from guests and resolving issues efficiently and effectively, aiming to maintain loyalty with guests

2. Interaction with guests to enhance their experience and customer satisfaction during check in/ check out

3. Handled confidential information without supervision

Blue Mountains International Hotel Managment School

Guest Services

LEADERSHIP

Teamwork

Communication

Management

Efficent

Casual Work - Guest Services

Leadership and Mentoring Program

Franked Education

1. Provide guidance to challenging students to help them realise their true potential

2.Assisting students writing cover letter and resume

Carrers & Employability Ambassador

Town Hall (Sydney)

Bachelors of Business Management 

Torrens University - Blue Mountains International Hotel Management School

1. Confidently and professionally representing school

2. Key communicator between students and management

3. Managing and planning events Supervise and guide team members

4. Conduct regular meetings to discuss agendas

Student Council: President

1. Possessed strong interpersonal skills resulting in communication, team work, flexibility with fellow co-workers.

2. Using organisational skills and time management to handle high volume of guests.

Park Hyatt

Food and Beverage Attendant-Applied Training

Liquor and Gaming NSW

Responsible Service of Alcohol

Chris Kshitij Maini / Casual Work - Guest Services

Guest Services

Blue Mountains International Hotel Managment School

Progress

Skills