New Delhi

Guru Gobind Singh Indraprastha University

Customer Care

customer Service

Customer Support

Outbound Calls

Technical Support

Technical Service

Inbound Calls

Lead Generation

Online Lead Generation

Bachelor Degree - BCA

•	Respond to customer requests via telephone and email
•	Maintain data on Microsoft Excel such as customer's details & transfer details and update to Supervisor monthly
•	Answered customer questions regarding claims and resolves conflicts
•	Drove sales by educating customers about products and services
•	Updated customer accounts and system database with latest details.

Radical Minds Technologies

Customer Support  

Guru Tegh Bahadur 3rd Centenary School

Commerce with Mathematics

1. I indulge in my father's business since i got fired by Radical Minds because of the pandemic situation.
2. I manage the workforce over there and learn the automobile repairing skills.
3. An indefinite skill can help me to get new opportunities.

Guru Nanak Motors-GNM

Service Mechanic

•	Clarify customer's queries Resolve problems via E-mails and troubleshooting
•	Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team
•	Configured hardware, devices and software to set up work stations for employees
•	Increased sales by educating team members.

Technical Support Associate

Sukhdeep Singh / Bachelor Degree - BCA

BCA

Guru Gobind Singh Indraprastha University

Progress

Skills