Ensuring the smooth of the shift, provided some comments to other baristas if needed, managed the inventory stock (KPIs) and finally coordinated with other departments as required.

Starbucks Coffee

Shift Supervisor

Leadership

Emotional Intelligence

Team management

KPIs 

Communication

Language spoken

Fulltime - Shift Supervisor

Pulsestart Training

Provide First Aid and CPR

Nathan

Bachelor of International Business

Griffith University

Welcome to my profile! 

Wing-Hei Joanne is an international student from Hong Kong wishing to pursue her career life. Joanne can speak Cantonese, Mandarin and English. She is also an International Business graduate with a spark of Python. Her primary interest is in International Trade, International Relations and Digital Marketing areas. She is also a beginner for SPSS/Social Science software as well as some knowledge about MYOB & XERO. 

Wing-Hei Joanne is smart, confident, patient, hard-working and trustworthy. She is ready to take up any challenges and go beyond her comfort zone. Actively participate in any volunteering/community activities. Outside her university study, she loves to explore the Australian wildlife and adventure. WING-HEI would love to challenge herself during her spare time. Recently she loves to participate in many different hackathons. In late December 2019, she has become an accredited Mental Health First Aider.

Joanne Wing Hei can contribute to her problem solving, multi-tasking, critical thinking (think outside the box), attention to detail and language skills. During her past work experience, Joanne has achieved great customer service and team management.

In 5 years later, Joanne Wing Hei would see herself working in the digital marketing field and reaching her goals both personally and professionally. 

One last thing you may want to know Joanne Wing Hei has stayed in Australia for nearly 10 years and so she is more than familiar with Australian culture. 

Here is the link for my recent marketing project: https://youtu.be/-LK6gyFStNw

Asian Food and Film | BrisAsia Festival
1) Using social media platforms through WeChat, Facebook, LinkedIn, Instagram and Twitter; 
Familiar with blogging 
2) Usher; also comply with WHS

Entense PR

Social Media Marketing Intern

Help out the major events, eg. AFL and concerts
Gate Attendant
- Welcoming and greeting patrons
- Scanning tickets and answering patrons' enquiries
- Handling patrons' complaints in a polite manner

Usher
- Welcoming and greeting patrons
- Showing patrons their allocated seats
- Stay cautious on any suspicious item or incident should be reported to Stadium Control or Security Guard

The Gabba

Event Assistant 

Brand Ambassador, Event Assistant, Networking opportunities
Acted as a student liaison between the university and CPA Australia

CPA Australia

CPA Student Ambassador

Trilingual Customer Service and Marketing Specialist with Python experience 

Upwork

Freelancer Marketer

Welcoming and greeting guests;
Manage a group of visitors and
Introduce them how to enhance their student life at university generally

International Student Ambassador

Promote BJCC services and more
Responsible for marketing activities

Brisbane Junior Chamber of Commerce

Ambassador & Marketing Assistant

Door/Gate Attendant; Food and Beverage Attendant

Brisbane Racing Club

Event Day Staff

Master of Business

Griffith University 

New Venture Marketing

Canterbury Technical Institute

Responsible Service of Alcohol

Mental Health First Aid Australia

Mental Health First Aider

I was chosen among 200 applicants out of 24
Startup projects providing some workable solutions to the client, eg. River City Labs

Startup Interns

Business Analyst Consultant

Our group have to create a solution beneficial to society. Our solution was using 3D Printing Keys and that related to Property Managers how to keep our keys safe. 
KeyRoom is our group solution

3 Days Startup

Provide a high quality customer service with the ultimate aim of fundraising

The Common Good

Ekka Volunteer

Office management; 
Accounting software was utilised, e.g. MYOB;
Other duties as required including fling and answering incoming calls; and Field visits too

WING-HEI Joanne N. / Fulltime - Shift Supervisor

Shift Supervisor

Starbucks Coffee

Progress

Skills