- Customer Service and forming rapport with both regular and new customers alike
- Merchandising 
- Handling Customer Complaints 
- Managing Phone Enquiries and Orders 
- Achieving Target Sales and maintaining high Average Sales
- Money Handling (Banking) 
- Assisting with Stocktake

Bakers Delight

Sales Assistant

Customer Communication

Problem Solving

Complaints Handling

Money Handling and Professionalism

Banking

Customer Service

Empathy

Proactive team player skills 

Merchandising

Casual Work - Sales Assistant

Kelvin grove / Gardens Point

Bachelor of Business (economics) / Fine Arts (Interactive and Visual Design)

Queensland University of Technology (QUT)

Hello, I'm Anthea; a full-time university student, 'yes' person and challenge-seeker! 

In between my merged studies of economics and design you can find me either working part-time in retail, building my own small business, participating in co-curriculum activities provided via QUT (such as leadership, development and innovation workshops) or self-learning through services such as Lynda.com, Skillshare and Masterclass. 

A two day design competition held from 12/03 to 15/03 that involved collectively brainstorming, refining and constructing an appealing advert to pitch to the attendees and other stakeholders such as TMR. This included:
- Team collaboration 
- Design thinking (divergent / convergent) 
- Communication of ideas to both peers and wider conference audience
- Elevator Pitch / Presentation skills

Anthea Castellano / Casual Work - Sales Assistant

Sales Assistant

Bakers Delight

Progress

Skills