IT Professional Year

Performance Education Group

Professional Development

communication skill

Course - IT Professional Year

As a computer science graduate from the University of Melbourne, I have experience in research, data analysis and programming languages. Recently, I completed ICT Support Internship from a reputed organisation where I developed excellent communication, problem solving, collaborative work, time management, attention to detail and organisational skills. 
 
Career Objective: To obtain an exciting and creative position with a focus on a company where there is an opportunity to work with people in an environment of excellence and passion.

Technical Skills:
• Programming languages: Python, C++, C
• Web Programming: HTML, CSS
• Database System: SQL, PostgreSQL
• Operating System: WINDOWS

Soft Skills:
• Strong research and data analysis skills.
• Analytical with excellent creative problem-solving skills.
• Excellent time management and attention to detail skills.
• Strong interpersonal and communication skills.
• Enthusiastic to learn new area of study.
• Ability to work in a team driven environment.

Employment History:
• ICT Support Intern (Jan 2019 - April 2019) 
   Universal Institute of Technology, Melbourne
Responsibility: 
o Research, design, analyze and enhance the organisation websites based on WordPress.
o Providing IT support to the staff and students on daily basis.
o Trouble shooting the issues and logging faults.
o Responsible to emails and calls to resolve issues.
o Maintaining multiple websites of the organisation and keeping their contents up-to-date.
o Assisting in assessment of student admission application documents. 
o Interacting with department managers and fellow staff members to keep positive relationship.

• Front of House Staff (Oct - Nov 2018) 
   Blakes Feast, Melbourne, Melbourne
Responsibility:
o Serving customers, taking orders and communicating with the kitchen staff.
o Ensuring each customer is served quickly according to their requirements.
o Clear tables and re-set in a timely manner for new customers to enter.
o During all duties I worked efficiently in a team, contributing to the success of the restaurant.
o Developed excellent customer service skills, and the ability to communicate effectively with a range of different people.

Education:
• Master of Philosophy (Dec 2017) 
   Department of Computing and Information Systems 
   The University of Melbourne, Grattan Street, Parkville, VIC-3010

• Master in Computer Engineering (2012)
   Chonbuk National University, Jeonju, South Korea

• B.Sc. in Computer Science and Engineering (Fall 2008)
   East West University, Dhaka, Bangladesh

Scholarships:
• Brain Korea (BK21) scholarship (2009 ~ 2011)
• International Postgraduate Research Scholarship (IPRS) (2013~2015)
• Australian Postgraduate Award (Int.) (2013~2015)

Publication:
• On the effectiveness of removing location information from trajectory 
   data for preserving location privacy. Proceedings of the 9th ACM 
   SIGSPATIAL International Workshop on Computational Transportation 
   Science, 2016, Pages 49-54.



Amina Hossain / Course - IT Professional Year

IT Professional Year

Performance Education Group

Progress

Skills