•	Resolved issues regarding Amazon Kindle E-book readers, Kindle Fire Tablets, Fire TV, Alexa and all account-related queries
•	Communicated in an excellent manner with clients from the US, UK and AU through chats, phone calls and emails.

Amazon Development Centre, India

Technical Support Associate

Team work

Customer service

Technical Skills

COMMUNICATION

Work Ethics

Consulting

Professional Manner

Prioritisation

Fulltime - Technical Support Associate

Hyderabad

Bachelors in Mechanical Engineering

Jawaharlal Nehru Technological University

Hi, I am a recent graduate from Deakin University and I studied Master of Engineering(Professional) course with mechanical engineering design as my major and visual arts & communication as my minor. Some of the areas of my skills are in Product development, Project management, CAE and Finite Element Analysis, Design Thinking and Problem solving, Design and Digital skills, Advanced Manufacturing Technology, etc. The software programs that I'm familiar with are Abaqus, Inventor, Solidworks, Photoshop, Illustrator, Indesign, HTML & CSS

One of the hurdle assignments that I have achieved and feel happy about was creating a hundred thumbnails of different ideas and creativity on the topic of phones. The objective of the task was brainstorming ideas following various design principles and also including the elements of visual puns, metaphors, clichés, satires, brand image, etc. In just over three days of time, I was able to come up with a hundred different ideas and made my way to achieve a distinction grade. I have also managed well to achieve good progress in the engineering field as well. My interest lies in using design thinking as a strategy in solving modern day's problems in the engineering field and innovating new methods. 

As per my extra-curricular activities, I'm always geared up for games and sports and enjoy playing cricket, snooker, table tennis, chess, video-gaming, etc. I'm always willing to learn and love exploring new things. I'm an open-minded and a practical person.




•	Facilitated and managed daily operations including opening and closing procedures, event and bar set up and inventory management.
•	Maintained professional conduct and appearance throughout work
•	Trained new employees about work procedures, policies, and safety measures to follow

Epicure (Melbourne Cricket Ground)

Food & Beverage Attendant

• Maintain and manage on-site assets and essential services, including Boilers, Chillers, HVAC systems, Fire Protection System, Industrial Fans for one of the biggest high-rise residential projects in Melbourne.
• Identify defects in the building pertaining to safety measures, including mechanical and fire systems and suggest suitable resolutions.
• Update asset management registers

Satya Rapole / Fulltime - Technical Support Associate

Technical Support Associate

Amazon Development Centre, India

Progress

Skills