Customer Service: Writing for Social Media

LinkedIn learning

Web Content Writing

Web Content Management

Web Content Creation

Customer Service

Customer Mediation

Contact Centres

English Grammar

Brand Identity

Course - Customer Service: Writing for Social Media

Data Analysis Essentials

TAFE QLD

Townsville

Diploma of Higher Education (Information Technology)

James Cook University

I have enjoyed a varied career in the hospitality industry and am looking to apply my knowledge of product and people to explore opportunities in marketing. Additional to my experience coordinating digital marketing and communications for a busy nightclub, I have extensive experience in face-to-face sales and am studying to acquire a better knowledge of the function of advertising in the digital age. 

The Shorehouse team is tight-knight and high-performing, and working alongside them is a privilege. The consistently high standard of service our staff provide has assisted in making Shorehouse a respected name in the local restaurant community. I have enjoyed continuously building strong relationships with our large family of regular patrons through bringing infectious energy.

Shorehouse

Restaurant Attendant & Bartender

Bachelor of Business

As Venue Manager, I was responsible for coordinating social media marketing efforts and producing digital content. My role also covered a wide range of responsibilities from supervision of day-to-day operations and service periods to HR functions such as recruitment, development of contracts and SOPs, mediation, dismissal, and payroll. I also performed general bookkeeping tasks.

Jessica Bennett / Course - Customer Service: Writing for Social Media

Customer Service: Writing for Social Media

LinkedIn learning

Progress

Skills