Australian Vocational Education & Training Academy (AVETA)

Certificate II in Retail Services

Customer Service

puntuality

WHS policies

Certificate - Certificate II in Retail Services

Responding to complaints, reports, requests and emergencies via email, phone or in person. Marketing/Managing events and informing residents about relevant campus and local activities through posters, bulletin boards, in person, or online. Submitting reports on infractions, violations and safety issues. Managing front desk and signing students and visitors in according to security protocols.



Campus Living Villages Pty Ltd (CLV)

Resident Assistant 

I am an enthusiastic person with a thirst for knowledge and an iron will to learn. I am currently pursuing an interest in Spanish on Duolingo. I tend to read a lot, and my glasses are proof of my year-long reading (i.e. short-sighted). I love challenges because they provide me with an opportunity to better myself everyday. 

Being thrown into the unknown is uncomfortable, but I have learnt to adapt in a contemporary setting. I have experienced working with many people from different backgrounds as a team and how to minimise damages in a conflict. For example, I analyse the other person's perspective objectively and respect that everyone has different opinions during a group discussion. Hence, I eliminate the tendency to have only one correct answer/solution and have a more comprehensive outcomes in a group setting. If things get heated, I will be aware of my own emotions before commenting to level the communication process. 

I am bilingual in English and Vietnamese because I was born and raised in Vietnam until I came to Australia with my family when I was 12. I love the multicultural environment Australia has to offer because thrive in diversity. More food choices are always more preferable. 

Parramatta City Campus 

International Business

Western Sydney University

Nguyen Pham / Certificate - Certificate II in Retail Services

Certificate II in Retail Services

Australian Vocational Education & Training Academy (AVETA)

Progress

Skills