Night Auditor, Guest Service Agent
•	Processing check in, check out in daily task
•	Maintaining accurate guest accounts and providing accurate information
•	Providing a welcome and efficient services with high standards in 5 stars hotel
•	Handling customer service recovery


Sofitel Sydney on Darling Harbour

Night Auditor, Guest Service Agent

Customer Service

Guest Recovery

Opera

MICROS

excel

Data Collection

Problem Finding

Problem Solving

Communicating

Fulltime - Night Auditor, Guest Service Agent

Multiple Finance positions in a luxury 5 star hotel: 590 rooms in Darling Harbour
Account Payable
• Ensuring timely all payments to suppliers for a 590 rooms hotel capacity
• Collecting and preparing the correct expense account allocations by journal entries
Account Receivable
• Reconciling credit cards on a daily basic
•Collecting the credit from debtors and chasing actively for over credit term

Finance Officer

Work Experience – Finance Department
•	Collecting raw data from finance system as daily requested
•	Analysing working performance based on target and forecasting expenses of Business Banking
•	Supporting Ad-hoc duties allocates by mentors

Westpac

Work Experience 

I am currently studying the Master of Professional of Accounting in Sydney and pursuing Finance Professional based in Australia and Vietnam. I am always interested in finance career and networking opportunities. I enjoy the challenges and keen to advance in my chosen career in the valuation profession. My mission is step out of my comfort zone.
Thank you from taking the time to view my profile.
Please feel free contact to me for any open networks or new career opportunities.
Cheers!
Ha

Sydney

Master of Professional Accouting

University of Technology, Sydney

¥	Using MICROS and OPERA systems
¥	Completing daily operations in Food and Beverage Department
¥	Operating the functions upon request
¥	Handling the guest recovery
¥	Looking after minibar, room services, restaurant, functions


Novotel Sydney on Darling Harbour

Food and Beverage Coordinator

Master of International Hotel Management

Blue Mountains International Hotel Management School

•	Communicating with team members for handover
•	Overseeing the VIP table or in allocating section
•	Operating the functions in ballroom as the requested from clients
•	Providing a grooming and personal presentation with high standards
•	Handling the guest’s requirements during duty including recovery and satisfaction


Event Centre - The Star Casino

Event Coordinator

Event Coordinator in Student Representative Council
- Planning and preparing financial budget for social projects 
- Organising detailed documents for each projects including proposal plans and financial requests
- Cashiering and fundraising money for charity


Ha Viet Nguyen / Fulltime - Night Auditor, Guest Service Agent

Night Auditor, Guest Service Agent

Sofitel Sydney on Darling Harbour

Progress

Skills