Soorya Valappil
0XP
0activities
0skills
About Soorya
I am a second year Monash student majoring in Marketing and International Relations, moreover, my professional experiences have included working in hospitality, campaign management, and retail; my duties included greeting and assisting customers, meeting targets, project and self-management, just to name a few.
Education: Bachelor of Commerce and Bachelor of Arts: 2020, Monash University – Clayton High School Diploma: 2016 St Michael's Collegiate School - Hobart, TAS, Australia Top 10% of class, earned a 96.15 ATAR upon completion of year 12 Recipient of Academic Scholarship Graduated Magna Cum Laude
Experience
Student Marketing Ambassador for Commonwealth Bank Australia- Clayton, Victoria 01/2018 to 03/2018 • Engaged in a team consistently during the whole campaign to ensure every step had been completed to the satisfaction of Commbank Australia • Analysed consumer demographics and preferences • Educated customers of Commbank Australia about a variety of exclusive student options and services via one-on-one interaction. • Interviewed individuals through consumer engagements to collect and record product preferences and feedback using handheld data capture devices • Submitted detailed, accurate reports for inventory, payroll hours, and material used
Casual Server Mad Mex Fresh Mexican Grill – Chadstone, Victoria 04/2017 to 01/2018 • Comprehensive knowledge of food and catering trends • Regularly interacted with guests to obtain feedback on product quality and service levels. • Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business. • Reported to each shift on time and ready to work.
Cashier/Server Zambrero Hobart – Hobart, TAS 11/2016 to 02/2017 • Strictly followed all cash, security, inventory and labour policies and procedures. • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly. • Greeted customers and provided excellent customer service. • Performed all position responsibilities accurately and in a timely manner. • Consistently provided friendly guest service and heartfelt hospitality. • Built loyal clientele through friendly interactions and consistent appreciation.
Baker, Service, Cashier Donut King – Hobart, TAS 12/2015 to 07/2017 • Acquired 3 years’ worth of barista skills and experience • Enhanced and maintained the central standardized recipe and ingredient repository, including nutritional and cost information. • Decorated and merchandised quality bakery goods. • Practiced safe food handling procedures at all times. • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Accomplishments and Acknowledgements • Elected as a College Advisor for Orion College at Monash University • Was a successful applicant, out of 6000 students nationally, to be part of a team of 125 students to work as a Student Ambassador for Commonwealth Bank Australia • Regularly received Academic Excellence (for maintaining an A grade average for a term, for all my subjects) and Conscientious Efforts for the past three years • Earned a Magna Cum Laude award for maintaining an A grade average across all my subjects, over the entire year • Elected as Deputy House Prefect for 2016 • Raised $2000 in a week for Hobart’s Women Shelter as part of a School House Fundraiser • Raised over $30,000 with my Year 12 cohort for SHE Australia in 2016
References:
• Sarah Watson, National Campaign Manager of Student Services Australia (02) 9698 4999 • Adam Fernandes, Coordinator of the Non-Residential Colleges 0409 310 636 • Bridie Nekker, Supervisor at Mad Mex Chadstone • Jalpa Patel, Owner at Donut King, Cat and Fiddle Arcade (03) 6231 6677 • Stuart Churton, Tasmanian State Operator for Zambreros • Nathan Boyd Manager at Hungry Jacks, Australia Fair, Gold Coast 0431 346 012
Further References are also available upon request.
Education: Bachelor of Commerce and Bachelor of Arts: 2020, Monash University – Clayton High School Diploma: 2016 St Michael's Collegiate School - Hobart, TAS, Australia Top 10% of class, earned a 96.15 ATAR upon completion of year 12 Recipient of Academic Scholarship Graduated Magna Cum Laude
Experience
Student Marketing Ambassador for Commonwealth Bank Australia- Clayton, Victoria 01/2018 to 03/2018 • Engaged in a team consistently during the whole campaign to ensure every step had been completed to the satisfaction of Commbank Australia • Analysed consumer demographics and preferences • Educated customers of Commbank Australia about a variety of exclusive student options and services via one-on-one interaction. • Interviewed individuals through consumer engagements to collect and record product preferences and feedback using handheld data capture devices • Submitted detailed, accurate reports for inventory, payroll hours, and material used
Casual Server Mad Mex Fresh Mexican Grill – Chadstone, Victoria 04/2017 to 01/2018 • Comprehensive knowledge of food and catering trends • Regularly interacted with guests to obtain feedback on product quality and service levels. • Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business. • Reported to each shift on time and ready to work.
Cashier/Server Zambrero Hobart – Hobart, TAS 11/2016 to 02/2017 • Strictly followed all cash, security, inventory and labour policies and procedures. • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly. • Greeted customers and provided excellent customer service. • Performed all position responsibilities accurately and in a timely manner. • Consistently provided friendly guest service and heartfelt hospitality. • Built loyal clientele through friendly interactions and consistent appreciation.
Baker, Service, Cashier Donut King – Hobart, TAS 12/2015 to 07/2017 • Acquired 3 years’ worth of barista skills and experience • Enhanced and maintained the central standardized recipe and ingredient repository, including nutritional and cost information. • Decorated and merchandised quality bakery goods. • Practiced safe food handling procedures at all times. • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Accomplishments and Acknowledgements • Elected as a College Advisor for Orion College at Monash University • Was a successful applicant, out of 6000 students nationally, to be part of a team of 125 students to work as a Student Ambassador for Commonwealth Bank Australia • Regularly received Academic Excellence (for maintaining an A grade average for a term, for all my subjects) and Conscientious Efforts for the past three years • Earned a Magna Cum Laude award for maintaining an A grade average across all my subjects, over the entire year • Elected as Deputy House Prefect for 2016 • Raised $2000 in a week for Hobart’s Women Shelter as part of a School House Fundraiser • Raised over $30,000 with my Year 12 cohort for SHE Australia in 2016
References:
• Sarah Watson, National Campaign Manager of Student Services Australia (02) 9698 4999 • Adam Fernandes, Coordinator of the Non-Residential Colleges 0409 310 636 • Bridie Nekker, Supervisor at Mad Mex Chadstone • Jalpa Patel, Owner at Donut King, Cat and Fiddle Arcade (03) 6231 6677 • Stuart Churton, Tasmanian State Operator for Zambreros • Nathan Boyd Manager at Hungry Jacks, Australia Fair, Gold Coast 0431 346 012
Further References are also available upon request.