James Liu
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About James
Career Objective
A management position in a dynamic organization that provides excellent opportunities and offers exceptional prospects for past growth with high earnings based on performance.
Strength
• Dynamic, highly motivated and good interpersonal skills • Able to work independently, under pressure and long working hours • Wide knowledge of Microsoft Office packages, i.e. Word, Excel, PowerPoint. • Highly organized in high pressure situation • Customer dispute handling • Open minded • Can do attitude
Employment History
Time: Winter 2014-2016
Company: Scicom(MSC)Berhad
Position: Customer service agent coach in CET (Customer Experience Team)
Key responsibilities:
• Dispute handling from clients • Chat and Inbound team agent performance marking and feedback • Meeting minutes preparations for internal group and client calibration
Time: Fall 2013-2014
Company: Big Fish Media Position: Concept Designer
Key responsibilities:
• Props, character and background design • Internal group meeting preparation for production team • Responsible for the quality of each element accurately hit our target and achieve expectation from pre-production process
Time: Winter 2012-2013 Company: EON Advertising Company Position: Graphic Designer
Key responsibilities:
• Simplify clients’ reading process, change complex date into easy to read graphic and animation • Poster and brochure design for clients’ event
Time: Winter 2011-2012 Company: Reach Glory Media Group Position: Concept Designer
Key responsibilities:
• Concept designer of 104 episodes 2D animated series cartoon “Trouble Shooter” • Toys, props, character posters and background design
Time: Fall 2010-2011 Company: Huo Shen CG Studio Position: Instructor
Key responsibilities:
• Design essential training course for those don’t have any sketching background pick up their brief idea of portrait, perspective theory, shading techniques and basic color theory
Education and Qualifications
2016 - Present RMIT Master of Animation, Games and Interactivity
2011 - 2014 Bachelor of Arts in Creative Multimedia (HONS) Limkokwing University (Malaysia)
2007 - 2010 Bachelor of Art in Animation Communication University of China
Hobbies
Reading, Drawing, Playing Games, Making games, Rock Climbing and Traveling.
Achievement
104 episodes 2D animated series cartoon coordinated with Hollywood international team.
RSA certificate RSF certificate Waiter training course Certificate
A management position in a dynamic organization that provides excellent opportunities and offers exceptional prospects for past growth with high earnings based on performance.
Strength
• Dynamic, highly motivated and good interpersonal skills • Able to work independently, under pressure and long working hours • Wide knowledge of Microsoft Office packages, i.e. Word, Excel, PowerPoint. • Highly organized in high pressure situation • Customer dispute handling • Open minded • Can do attitude
Employment History
Time: Winter 2014-2016
Company: Scicom(MSC)Berhad
Position: Customer service agent coach in CET (Customer Experience Team)
Key responsibilities:
• Dispute handling from clients • Chat and Inbound team agent performance marking and feedback • Meeting minutes preparations for internal group and client calibration
Time: Fall 2013-2014
Company: Big Fish Media Position: Concept Designer
Key responsibilities:
• Props, character and background design • Internal group meeting preparation for production team • Responsible for the quality of each element accurately hit our target and achieve expectation from pre-production process
Time: Winter 2012-2013 Company: EON Advertising Company Position: Graphic Designer
Key responsibilities:
• Simplify clients’ reading process, change complex date into easy to read graphic and animation • Poster and brochure design for clients’ event
Time: Winter 2011-2012 Company: Reach Glory Media Group Position: Concept Designer
Key responsibilities:
• Concept designer of 104 episodes 2D animated series cartoon “Trouble Shooter” • Toys, props, character posters and background design
Time: Fall 2010-2011 Company: Huo Shen CG Studio Position: Instructor
Key responsibilities:
• Design essential training course for those don’t have any sketching background pick up their brief idea of portrait, perspective theory, shading techniques and basic color theory
Education and Qualifications
2016 - Present RMIT Master of Animation, Games and Interactivity
2011 - 2014 Bachelor of Arts in Creative Multimedia (HONS) Limkokwing University (Malaysia)
2007 - 2010 Bachelor of Art in Animation Communication University of China
Hobbies
Reading, Drawing, Playing Games, Making games, Rock Climbing and Traveling.
Achievement
104 episodes 2D animated series cartoon coordinated with Hollywood international team.
RSA certificate RSF certificate Waiter training course Certificate