Bundoora

Bachelor of Commerce (Financial Management)

La Trobe University

Introduction to Computer Science

Berlin

Strategy and Branding Management in Brewing Industry 

Berlin school of Economics and Laws

•	Promote AIESEC global volunteer and exchange programs to RMIT students via sales activities such as making cold calls, pitching, conducting customer meetings, presenting, attending weekly stalls, writing follow-up emails,…and strive to reach KPIs 
•	Assist exchange participants before, during and before their program by coordinating with the host entity, ensuring quality standards are met

AIESEC

Customer Experience Officer

•	Receive trainings about sales, marketing and digital media
•	Create engaging content that targets the demanded audience, write posts on social media, mainly Facebook to promote marketing events
•	Provide logistics support in marketing events as requested


S&W Consulting Group

Sales and Marketing Intern

•	Assist room, events promotion campaigns to boost sales via activities such as cold calls, following up with clients, update client database,… 
•	Attend weekly sales training under supervision
•	Conduct market research that helps expand client base
•	Complete other administrative tasks upon requests such as responding to clients' inquiries, updating client databases, completing contracts,..

Intercontinental Hanoi Westlake Hotel

Corporate Sales Intern

- Prepare entrees and desserts for lunch and dinner
- Take orders and provide excellent customer service 
- Deliver food to customers in a professional manners
- Provide sanitation in the restaurant as requested

St Cloud Eating House

Kitchenhand and Food Runner

Teamwork

Customer Service

Communication

Public Speaking

Marketing

Organisation

Sales

communication

independent

Negotiaton

Hospitality

Research

Finance

Analytical

Bloomberg Terminal

Client Meetings

Pitching

community work

Digital Media

Video Production

Computer Science

Java

Strategy

Adaptability

Independence 

Branding

Lena Pham Profile

Lena Pham

Melbourne VIC, AU

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7activities

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